Telstra

The Australian Business Award for Employer of Choice recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

Telstra strives to offer a safe and supportive environment where employees are valued and have the opportunity to reach their full potential. To bring these ambitions to life, Telstra developed a company-wide Values program, designed to support their leaders and their people to agree on a set of behaviours for which teams then hold each other accountable.

In 2015, Telstra invested more than $1200 per employee in developing key business skills, such as driving change, strategic thinking and planning, commercial acumen, business partnering and coaching. Overall employees have completed more than 220,000 learning courses in the first half of 2016.

Telstra’s approach to its employees has been designed to empower its people to take ownership of their professional growth and workplace contributions. This contribution is recognised by reward and recognition programs, which include a range of discounts on Telstra products, services and applications, as well as salary packaging and employee share plans.

Telstra also has a comprehensive company-wide approach to workplace flexibility and leave, where flexibility is considered to be the starting point for all roles for employees across the company. Telstra have a broad range of progressive leave policies covering parental leave, personal (including carer’s) leave, cultural leave and the ability to purchase additional leave. In addition, Telstra has ambitious employee diversity targets led by a Diversity Council. Through this forum and our leadership framework, leadership expectations are clear and reinforced so that employees lead inclusively and value difference.

Telstra has also integrated its values into its policies and processes. One example is recruitment where Telstra has recently streamlined its processes, removing unnecessary bureaucracy. These enhancements are designed to reduce the average recruitment process by one to two weeks, exceeding global best practice timeframes whilst driving a significantly improved candidate experience. A focus on removing bureaucratic processes across the company (reflecting one of the Telstra Values – “Make the Complex Simple”) reinforces trust in managers and frees up employees.

Regular surveying and consultation with employees continually improves employee programs and initiatives, which has contributed to Telstra being recognised as an Employer of Choice in The Australian Business Awards 2016.

The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.

Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entries are assessed utilising a rigorous and dynamic framework to ensure that the assessment process is pertinent and objective. The Employer of Choice Framework (EOC Framework) is a structured model of assessment that consists of specialised assessment criteria and sub-criteria that provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

The key attributes of the EOC Framework outline the characteristics of well-managed, high-performing, industry leading organisations that provide a stimulating and supportive workplace.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.

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